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    Cultivating More High Performers

    By: Jeff Gau
    March 5, 2020

    In every organization there are three types of performers: low, medium and high. Obviously, as leaders, we naturally want more high performers than low or even medium.

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    Delivering Difficult Messages

    By: Jeff Gau
    February 20, 2020

    When was the last time you had to share a difficult message? As a leader, it may not have been that long ago. Even if you lead the best team or high-performing organization, there will be times when you have to “talk” about the tough stuff.

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    How We Welcome New Employees Matters

    By: Jeff Gau
    February 6, 2020

    Every month, I get to personally welcome a group of new employees and see their enthusiasm as they embark on their career here at Marco. Each time I am reminded of their expectations and our role as leaders to keep building on that momentum.

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    What Makes a Good Corporate Citizen?

    By: Jeff Gau
    January 23, 2020

    BBIN真人国际厅The Marco team finished 2019 by coming together to ring the bell to raise awareness and donations to support the Salvation Army – a charity that touches all the communities we serve. It stacked up to 180 hours of employee volunteering. It has become a tradition here at Marco that…

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    A Well-Run Organization

    By: Jeff Gau
    January 9, 2020

    BBIN真人国际厅I remember when I first bought my 1969 Mustang in 2010. It was delivered on a trailer and needed some serious restoration. I imagined it could be brought back to its original glory and once again be a beautiful classic car. I spent the time and money to restore it and make it sol…

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    A Fresh Look at Strategic Planning

    By: Jeff Gau
    December 19, 2019

    It is that time of year when we’re closing out the year and looking forward to 2020. We set goals to advance our organizations, initiatives to achieve them and budgets to support them. How’s your strategic plan looking for 2020 – and beyond?

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    Negotiating: Lessons Learned

    By: Jeff Gau
    December 5, 2019

    On a recent trip to Southeast Asia, I was reminded of the art of negotiation. In the marketplace, tourists meandered through vendor booths with many of the same or similar products. Few of the products had prices, naturally forcing negotiations.

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    A Leader Worth Following: Doug Albregts

    By: Jeff Gau
    November 21, 2019

    BBIN真人国际厅Hiring someone better than yourself is a good leadership strategy, and it naturally elevates the entire team. The recent hire of our new president, Doug Albregts, is a good example.

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    Why Do People Leave?

    By: Jeff Gau
    November 7, 2019

    We have a good culture. People like working here. We validate it through our annual employee survey process (93% participation rate). Almost all tell us they like and trust their supervisor, which has proven to be a key indicator of employee retention in workplace studies. We wor…

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    Good Questions Leaders Ask

    By: Jeff Gau
    October 16, 2019

    I think we all know that effective leaders ask good questions to move an idea forward, help a team get unstuck, motivate, gain buy-in and build connections.

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